We conduct our materiality assessment according to Bursa Malaysia’s Sustainability Reporting Guidelines and Global Reporting Initiative (GRI) standards. We interact with a large number of stakeholder groups to identify, prioritise and address material sustainability matters in our business. The material matters are clustered under Economy, Environment and Social pillars mapped with Sustainable Development Goals (SDGs):
Economy
Material Sustainability Matters
Sustainable Development Goals
Financial Performance
Data Security, IT Infrastructure, & Digital Transformation
Excellent Ethics, Governance, Risk & Compliance
Business Innovation, Responsible Marketing, Product & Service Design
Transparency in Procurement Process
Environment
Material Sustainability Matters
Sustainable Development Goals
Environment Management
Social
Material Sustainability Matters
Sustainable Development Goals
Excellent Customer Experience, Support & Access
Employee Safety, Well-Being & Health
Employees Benefits, Employee Engagement Programs
Strategic Community Investment