We conduct our materiality assessment according to Bursa Malaysia’s Sustainability Reporting Guidelines and Global Reporting Initiative (GRI) standards. We interact with a large number of stakeholder groups to identify, prioritise and address material sustainability matters in our business. The material matters are clustered under Economy, Environment and Social pillars mapped with Sustainable Development Goals (SDGs):

Economy
Material Sustainability Matters
Sustainable Development Goals
Financial Performance
Data Security, IT Infrastructure, & Digital Transformation
Excellent Ethics, Governance, Risk & Compliance



Business Innovation, Responsible Marketing, Product & Service Design
Transparency in Procurement Process
Environment
Material Sustainability Matters
Sustainable Development Goals
Environment Management


Social
Material Sustainability Matters
Sustainable Development Goals
Excellent Customer Experience, Support & Access


Employee Safety, Well-Being & Health


Employees Benefits, Employee Engagement Programs





Strategic Community Investment


