Corporate Policies
At AEON Credit Service (M) Berhad (ACSM), we have adopted Integrated Management System (IMS) to maintain our management system certifications – ISO 9001 Quality Management System (QMS), ISO 27001 Information Security Management System (ISMS) and ISO14001 Environmental Management System (EMS). By adopting IMS, we aim to integrate quality, information security and environmental management responsibilities while ensuring that our processes are seamlessly managed and executed. We demonstrate our commitment through the effective implementation of the IMS policy.
  • Assurance of quality in providing financial services to customers and ensuring the confidentiality, integrity & availability of critical information;
  • Compliance to all applicable laws and regulations;
  • Service experience to meet customer expectation & service excellence through continual improvement;
  • Minimal impact to the environment through effective control and prevention of pollution.

    • We demonstrate our commitment through the effective implementation of the IMS policy.

    Below is the list of ISO certifications that AEON Credit Service (M) Berhad has been awarded with.
  • ISO 9001:2015 Quality Management System (QMS)
  • ISO/IEC 27001:2013 Information Security Management System (ISMS)
  • ISO 14001 Environmental Management System (EMS)
  • ISO 37001 Anti-Bribery Management System (ABMS)

    • Scope: Provision of easy payment scheme, personal financing, payment card, and point management business in AEON Credit Service (M) Berhad
    Certification Site: Head Office Bangsar South and Subang Office.
    No Gift Policy
    Read More
    Occupational Safety & Health Policy
    Read More
    Anti Bribery Policy
    Read More
    Whistle - Blowing Policy
    Read More
    ISO Certificates
    Read More
    Personal Data Security Policy
    Read More
    Procurement Policy
    Read More